Legal Agreement

Terms and Conditions

Effective Date: November 9, 2026  |  Entity: Ayuvamed Wellness Private Limited  |  Jurisdiction: India
Welcome to Ayuvamed India: These Terms and Conditions constitute a legally binding electronic agreement under the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020 between you and Ayuvamed Wellness Private Limited. By browsing, accessing, or purchasing from our website (www.ayuvamed.in), you acknowledge and agree to be bound by these terms.

1. Eligibility to Transact

By accessing this website, you represent and warrant that you are at least 18 years of age and competent to enter into a legally binding contract under the Indian Contract Act, 1872. If you are under 18 years of age, you may browse our catalog only under the direct supervision of a parent or legal guardian.

2. Ayurvedic Healthcare & Medical Disclaimer

  • Regulatory Compliance: All Ayuvamed remedies are authentic classical and proprietary Ayurvedic formulations manufactured under licenses granted by the State Licensing Authority (Ayush), conforming to the Ayurvedic Pharmacopoeia of India (API).
  • Educational Nature: Content published on this website—including health blogs, product descriptions, and dosage suggestions—is provided for informational purposes and does not substitute for emergency medical care.
  • Doctor Consultations: Consultations with our licensed BAMS doctors via WhatsApp or phone provide guidance based on self-reported symptoms and traditional Ayurvedic principles (Prakriti analysis, Ahara, and Vihara). Customers with acute illnesses or pregnant/nursing mothers should consult their primary physician.

3. Product Pricing, Taxes & Currency

  • All prices displayed on www.ayuvamed.in are in Indian Rupees (₹ / INR) and include all applicable Goods and Services Tax (GST).
  • We reserve the right to revise product pricing, packaging design, or promotional discounts at our sole discretion without prior notification.

4. Orders, Payments & Cash on Delivery (COD)

  • We accept payments via UPI (GPay, PhonePe, Paytm), Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) across serviceable Indian pin codes.
  • For Cash on Delivery orders, we reserve the right to verify contact and shipping details via automated SMS or WhatsApp confirmation prior to dispatch.
  • Ayuvamed reserves the right to cancel any order if fraudulent activity, address discrepancies, or repeated unauthorized delivery rejections occur.

5. Shipping, Discreet Packaging & Returns

  • Deliveries and charges are governed by our Shipping Policy. Free delivery applies on orders exceeding ₹499.
  • 100% Discreet Packaging: Sensitive health remedies (e.g., Hemorrhoids, Prostatitis, Men's Health) are shipped in plain unbranded cartons with zero medical labels on the outside.
  • All returns and replacements are processed in accordance with our Refund & Returns Policy. Unopened items with intact seals can be returned within 7 days.

6. Intellectual Property Protection

All content on this website—including the trademarked brand name AYUVAMED, logo marks, graphic designs, product text, formulations, and code—is the exclusive intellectual property of Ayuvamed Wellness Private Limited and protected under Indian Trademark and Copyright laws. Unauthorized copying or commercial duplication is strictly prohibited.

7. Governing Law & Exclusive Jurisdiction

These Terms and Conditions shall be governed by and interpreted under the laws of the Republic of India. Any legal dispute, claim, or action arising from your use of this website shall fall under the exclusive jurisdiction of the competent courts in Gurugram, Haryana / New Delhi, India.

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